With 2009 officially over, it’s time to look back on your year. While there’s no argument that this year was a hard one, the best thing you can do for yourself (and your business) is to consider your year from all angles. What were the positives? What were the negatives? Was there anything specific that you want to touch on? Write all of this down, and begin to consider how it will affect your 2010.

Not only is this a good exercise to look back on the year, but it will also aid in developing a direction for what’s to come. Looking at the positives, is there anything that you can expand or modify? Think about product or service modifications you can make. Looking at the negatives, how can you improve on these issues? Is there something that should be changed in your communication with customers? And finally, what were the things that you wanted to touch on? Was there any specific reason that these things stood out in your head? Considering all of these aspects will allow you to learn more about the company, and how you feel about your products, services, and your company overall.